Privacy Policy

Introduction

Limban Resort, located in Tadoba National Park, Maharashtra, India, operates the website limban.com and related services. This Privacy Policy governs the manner in which Limban Resort collects, uses, maintains, and discloses information collected from users (each, a "Visitor") of the website.

This privacy policy applies to information collected by or provided to us when you use our website, book accommodations, participate in safaris, or otherwise interact with our services.

Personal Identification Information

We may collect personal identification information from Visitors in a variety of ways, including, but not limited to, when Visitors visit our website, register on the site, make a reservation, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

Personal Identification Information may include, but is not limited to, name, email address, telephone number, address, credit card information, passport details, dietary preferences, medical requirements, and other relevant information necessary for providing our safari and accommodation services.

Non-Personal Identification Information

We may also collect non-personal identification information about Visitors whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, mobile device, operating system, and other technical information about a Visitor's means of connection to our Site, such as the IP address and domain names of the servers utilized by the Visitor.

How We Use Collected Information

Limban Resort may collect and use Visitors' personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalise user experience: We may use information in the aggregate to understand how our Visitors as a group use the services and resources provided on our Site.
• To improve our Site: We may use feedback you provide to improve our products and services.
• To process transactions: We may use the information Visitors provide about themselves when making a reservation to provide service and to follow up regarding the nature of the reservation.
• To send periodic emails: We may use the email address to respond to enquiries, questions, and other requests. If Visitor decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
• To fulfil reservations: Personal information is used to complete and fulfil your reservation and related services, including accommodation, safari bookings, dining arrangements, and other special activities.
• To provide personalised safari experiences: Information about dietary preferences, medical conditions, and other special requirements helps us customise your safari experience.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information and data submitted via our Site.

Sensitive and private data exchange between the Site and our servers happens over a secure SSL communication channel and is encrypted.

Sharing Your Personal Information

We do not sell, trade, or rent Visitors' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Visitors as a general audience measurement statistic.

We may share your personal information with third parties only in the following circumstances:

• With service providers who assist us in operating our business, conducting transactions, or serving our users, provided they agree to maintain the confidentiality of such information.
• When required to do so by law, court order, or other legal process.
• To protect our rights, property, or safety, and that of our guests, employees, or others.
• With your consent or at your direction.
• With government authorities for immigration or security purposes as required by Indian law.

Cookies

Our website is designed to be privacy-friendly and does not set cookies to track your behavior, store preferences, or identify individual visitors.

Third-Party Service Providers

We use trusted third-party service providers for functions including email delivery, analytics, infrastructure, and security verification. These providers process data only as necessary to perform services on our behalf and are bound to maintain appropriate confidentiality.

Compliance with Indian Laws

Limban Resort complies with the Information Technology Act 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws. We follow the provisions of the Information Technology Act 2000 to protect the electronic records and privacy of our users.

Data Protection Rights Under Indian Law

Under Indian data protection guidelines, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

Consent

By using our website, you consent to this privacy policy and agree to its terms. We may update this policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Changes to This Privacy Policy

Limban Resort has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Bot Protection & Security Verification

To protect our contact forms from automated spam and malicious submissions, this website uses Cloudflare Turnstile, an invisible security verification service. Turnstile analyses signals from your browser to confirm you are a human visitor — no puzzles or interactive challenges are shown to the vast majority of users.

As part of this verification, Cloudflare may process certain technical data about your device and browser interaction in accordance with their privacy practices. This processing is governed by the Cloudflare Turnstile Privacy Addendum, which forms part of the Cloudflare Privacy Policy.

By submitting any enquiry form on this website, you acknowledge that your submission is subject to this invisible verification process.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: