Privacy Policy

Introduction

Limban Resort, located in Tadoba National Park, Maharashtra, India, operates the website limban.com and related services. This Privacy Policy governs the manner in which Limban Resort collects, uses, maintains, and discloses information collected from users (each, a "Visitor") of the website.

This privacy policy applies to information collected by or provided to us when you use our website, book accommodations, participate in safaris, or otherwise interact with our services.

Personal Identification Information

We may collect personal identification information from Visitors in a variety of ways, including, but not limited to, when Visitors visit our website, register on the site, make a reservation, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

Personal Identification Information may include, but is not limited to, name, email address, telephone number, address, credit card information, passport details, dietary preferences, medical requirements, and other relevant information necessary for providing our safari and accommodation services.

Non-Personal Identification Information

We may also collect non-personal identification information about Visitors whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, mobile device, operating system, and other technical information about a Visitor's means of connection to our Site, such as the IP address and domain names of the servers utilized by the Visitor.

How We Use Collected Information

Limban Resort may collect and use Visitors' personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Visitors as a group use the services and resources provided on our Site.
• To improve our Site: We may use feedback you provide to improve our products and services.
• To process transactions: We may use the information Visitors provide about themselves when making a reservation to provide service and to follow up regarding the nature of the reservation.
• To send periodic emails: We may use the email address to respond to inquiries, questions, and other requests. If Visitor decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
• To fulfill reservations: Personal information is used to complete and fulfill your reservation and related services, including accommodation, safari bookings, dining arrangements, and other special activities.
• To provide personalized safari experiences: Information about dietary preferences, medical conditions, and other special requirements helps us customize your safari experience.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and our servers happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI standards to ensure secure handling of credit card information.

Sharing Your Personal Information

We do not sell, trade, or rent Visitors' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Visitors as a general audience measurement statistic.

We may share your personal information with third parties only in the following circumstances:

• With service providers who assist us in operating our business, conducting transactions, or serving our users, provided they agree to maintain the confidentiality of such information.
• When required to do so by law, court order, or other legal process.
• To protect our rights, property, or safety, and that of our guests, employees, or others.
• With your consent or at your direction.
• With government authorities for immigration or security purposes as required by Indian law.

Cookies and Web Beacons

Our Site may use "cookies" to enhance Visitor experience. Visitors' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Visitors may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We use cookies to understand and save visitor preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Third-Party Websites

Visitors may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites may have their own privacy policies and customer service policies. Browsing and interaction with any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with Indian Laws

Limban Resort complies with the Information Technology Act 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws. We follow the provisions of the Information Technology Act 2000 to protect the electronic records and privacy of our users.

Data Protection Rights Under Indian Law

Under Indian data protection guidelines, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

Consent

By using our website, you consent to this privacy policy and agree to its terms. We may update this policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Changes to This Privacy Policy

Limban Resort has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: