Our Guest Terms & Policies
Everything you need to know about staying with us — explained clearly, simply, and without the usual hotel jargon.
No legal scarecrows here. Just transparent conversations about how we do things.
How to Book Your Stay
We keep things personal. No booking engines or automated systems—just real conversations about your Tadoba adventure.
Get in Touch
Fill up our any form on Limban.com (with instant confirmation of receipt instantly to the email you entered), WhatsApp, email, or call us with your preferred dates and any special requests. We'll check availability and get back to you within 24 hours (usually much sooner).
What we'll ask you:
- • Your preferred dates and duration
- • Number of guests (children's ages are important for safari permits)
- • Any dietary requirements or special occasions
- • Interest level in safaris (this helps us plan your experience)
Written Confirmation
We'll send you a detailed confirmation email with everything spelled out clearly: dates, rates, what's included, what's extra, and payment details. No fine print, no surprises.
Your confirmation includes:
- • Exact accommodation rates (exclusive of applicable taxes)
- • What meals and transfers are included
- • Safari coordination details and separate park fees
- • Payment schedule and methods
Secure Your Dates
A 50% deposit guarantees your reservation. The remaining balance would be due before you arrive. We accept bank transfers, UPI and all major credit cards. Simple as that.
Payment & Costs
No hidden fees. No surprise charges. No surcharges for foreign visitors. Simple and straightforward.
What You Pay Limban
Your Rate Includes
- • Your luxury room or suite - with everything that comes with it
- • Packed breakfast for your morning safari adventure
- • Leisurely and sumptuous breakfast at the resort when you are not going for morning safaris
- • Full access to all common facilities: swimming pool, library, games room (foosball, table tennis), etc, and outdoor lounging areas
What Costs Extra
- • Buffet, Lunch, Dinner & Snacks (our à la carte menu lets you order what you want, when you want)
- • Airport/Station Transfers (we arrange seamless transport from Nagpur for you)
- • Safari Park Fees, Vehicle and Guide / Naturalist Charges (we coordinate all bookings directly and centrally)
- • Alcoholic beverages and special requests
- • Applicable government taxes (added to your final bill)
When You Pay
50% Deposit
When you confirm your booking
This holds your dates and confirms your reservation. We'll send payment details immediately after you give us the go-ahead.
50% Balance Payment
Before you arrive
The remaining 50% plus any applicable taxes. We'll send a reminder a week before your arrival with the exact amount and payment details.
Payment Methods
Bank transfer is our preferred method (we'll provide all details). Credit cards are accepted with standard processing fees. UPI payments are fine, too. International payments are welcome — we handle currency conversion at current market rates.
Once we confirm your booking, we guarantee your rate regardless of any future price changes. That's our promise.
Changes & Refunds
Life happens. Plans change. Here's how we handle it fairly for everyone.
If You Really Must Cancel ...
We understand that sometimes cancellation is unavoidable. Here's how we handle refunds based on how much notice you give us:
Why These Timeframes?
We're a small property in a remote location. Unlike city hotels, we can't easily fill last-minute cancellations. These policies reflect the reality of our business while being as fair as possible to both guests and our small team.
First, Let's Try Rescheduling
Before thinking about cancellation, let's talk about new dates. We'll work with you to find alternatives and handle any seasonal rate differences transparently. Most problems can be solved this way.
Safari Rules & Realities
These aren't our rules—they're the forest department's. But we want you to understand them clearly before you arrive.
Documents You'll Need
- • Government-issued photo ID (passport for international guests)
- • Names must match your booking exactly
- • Children under 3 cannot enter the park (forest department rule)
- • Ages 3-12 need special permits (we arrange this for you)
Respecting Wildlife
- • Stay in the vehicle except at designated spots
- • Keep voices low when near animals
- • No flash photography (it disturbs wildlife)
- • Always follow your guide's instructions
Nature's Schedule
- • Animals roam freely (no sighting guarantees)
- • Weather can close the park suddenly
- • Government may change rules without notice
- • Zone assignments depend on forest department availability
Why Safari Fees Are Separate
This is an important point we like to be clear about. Safari permits and fees are managed directly by the Tadoba National Park, a government authority. This system ensures that your contribution goes straight to supporting wildlife conservation, park maintenance, and the local guides who make your experience unforgettable.
It simply means that while your accommodation is paid to us, the safari fees are passed through directly to the park. You don't have to worry about a thing — we handle all the complex booking, paperwork, and coordination for you. It's our way of making sure your adventure is seamless.
Staying with Us
A few practical things to know about your time at Limban—designed to help everyone have a wonderful stay.
Our House Vibe
These aren't strict rules — just practical guidelines to help everyone enjoy the unique atmosphere of Limban:
We Love It When Guests
- • Share their safari stories with other guests
- • Ask our team about wildlife and local culture
- • Let us know about dietary preferences or allergies early
- • Respect quiet hours (10 PM - 6 AM) for early safari departures
- • Conserve water and electricity, respecting our remote location
Please Help Us By
- • Using designated smoking areas
- • Not bringing outside food or alcohol (we're happy to arrange anything you need)
- • Keeping behaviour family-friendly
- • Securing valuables in your room safe
Safety & Your Responsibility
We're located in genuine wilderness, which comes with natural risks we can't eliminate. While we maintain high safety standards with experienced guides, well-maintained vehicles, and emergency procedures, you participate in all activities at your own risk.
We recommend comprehensive travel insurance covering adventure activities, medical emergencies, and evacuation. The nearest major medical facility is over 2 hours away.
We reserve the right to ask guests to leave immediately without refund if their behaviour endangers others, disturbs wildlife, or significantly disrupts other guests' experiences.
The Legal Bits
Required legal information, explained simply.
Governing Law
These guidelines are governed by Indian law and Maharashtra state regulations. Any disputes fall under Pune court jurisdiction.
Your Data
We collect and process guest information according to India's Digital Personal Data Protection Act 2023. Some data is shared with forest authorities as required by law.
Updates
We may update these guidelines with reasonable notice. Continued use of our services means you accept any changes.
Questions about any of this? Just ask us—we're here to help.
Questions? We're Here!
If anything isn't clear, just ask. We'd rather explain it properly than have confusion later.